Uu7's Privacy Policy — how we protect your personal information

Introduction & Scope

Uu7's Privacy Policy ("Policy") applies to all users of our website, mobile app, and related services. It outlines what personal information uu7 collects, how it is stored, and the purposes for which it is used.

We believe your privacy is a fundamental right. uu7's Privacy Policy has been developed in accordance with international data protection standards and applicable Bangladesh laws. Every time you visit our platform, we are committed to keeping your information safe and secure.

• This Privacy Policy applies to all uu7 services.
• Third-party websites and services are governed by their own separate privacy policies.
• Continued use of the platform constitutes your acceptance of this policy.
• We may update this Policy at any time — the date of the latest change will always be shown at the top.

What information is collected

Under uu7's Privacy Policy, we collect two categories of information — data you provide directly, and data collected automatically. Full details are listed below.

How Your Data is Used

Uu7's Privacy Policy clearly states that we use your information solely for defined purposes. Using your data for any unauthorized purpose is strictly prohibited.

• To manage account registration, verification, and the login process.
• To securely process deposits, withdrawals, and all financial transactions.
• To conduct KYC and AML (Anti-Money Laundering) verification as required by applicable law.
• To deliver a personalized gaming experience tailored to your preferences.
• To inform you about promotional offers and bonuses (with your consent).
• To enforce our responsible gaming policy and ensure player protection.
• To diagnose technical issues and improve platform performance.

Under our Privacy Policy, we always obtain your explicit consent before sending marketing communications. You can opt out of marketing messages at any time by contacting our support team.

Who We Share Your Data With

A core principle of uu7's Privacy Policy is that we never sell your data. Information may only be shared with third parties in specific circumstances and under strict conditions.

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Regulatory Authority: Information may be disclosed to authorities upon request, as required by legal obligations.
• Technology Partners: Software service providers required for platform operations are bound by strict confidentiality agreements.
• Fraud Prevention: Limited data may be shared with security specialists to address potential threats.

Cookies and tracking technologies

The uu7 platform uses cookies and similar tracking technologies to enhance your experience. In line with our Privacy Policy, different types of cookies are used for different purposes.

• Essential cookies: Required to maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
• Functional cookies: To remember your language preference, game settings, and other personal preferences.
• Analytics Cookies: To analyze platform usage and improve service quality. All data used for this purpose is anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Data Retention Policy

Under uu7's Privacy Policy, we retain your data only for as long as necessary. Retention periods vary depending on the type of information.

• Account information: For the duration the account is active and up to 5 years after closure, as required by legal obligations.
• Financial transactions: Retained for a minimum of 7 years in accordance with tax and regulatory requirements.
• Gaming History: Up to 2 years for responsible gaming and dispute resolution purposes.
• Support Contact: Retained for up to 1 year for quality assurance purposes.

Once the retention period expires, your data is securely deleted or anonymized. Your information is never stored indefinitely.

Your rights

Under uu7's Privacy Policy, you have clear rights over your data. Contact our support team at any time to exercise those rights.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be temporarily paused.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to object: You may opt out of your data being used for marketing purposes.

Children's Privacy

Uu7's Privacy Policy places child protection at the highest level. Our platform is strictly for users aged 18 and above.

• uu7 does not knowingly collect personal information from anyone under the age of 18.
• Age verification is mandatory at the time of account registration.
• Any account found to belong to a minor is closed immediately.

Security Measures

We use industry-leading security technologies to enforce uu7's Privacy Policy. Your information is protected through a multi-layered security framework.

• 256-bit SSL Encryption: All data transmissions are encrypted, providing complete protection against hackers.
• Secure Servers: Our servers are protected by firewalls, antivirus systems, and regular security audits.
• Two-Factor Authentication: An added layer of security when logging into your account.
• Access control: Only authorized personnel can access specific data.

Please note that no method of transmission over the internet is 100% secure. While we take every precaution available, it is equally important that you keep your account password confidential and avoid logging in from unfamiliar devices.

Policy Updates & Contact

Uu7 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email or through an in-platform notification.

• You will be notified by email or via the platform before any major changes take effect.
• Continued use of the platform following any changes will be considered acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account and withdraw your balance.